Maturity Model Results for {organization name}

Your biggest opportunity is

work execution

Your results point to strengthening the fundamentals that help your team consistently move from reactive work to planned, repeatable execution.

Operational Resilience
2.0/5
{Maturity Level}
Industry Median: 2.8
Work Execution
2.0/5
{Maturity Level}
Industry Median: 2.4
Teams & Tools
2.0/5
{Maturity Level}
Industry Median: 2.6
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Fix the foundation to break the cycle

Recurring Problems Rarely Have a Single Cause

Recurring maintenance problems rarely stem from a single piece of equipment or one isolated issue. More often, they're the result of broader operational patterns that reinforce one another over time.

Your results suggest that Work Execution is the biggest constraint on your maintenance performance. In most operations, this shows up in a few consistent ways:

  • Planning and prioritization aren’t happening consistently, so urgent work keeps taking over
  • Recurring failures aren’t being addressed, so the same issues keep coming back
  • Preventive maintenance is in place, but it isn’t being completed reliably enough to prevent breakdowns

These gaps can allow reactive work to become the default mode of operation.

Don’t panic. This does not mean your operation needs a full overhaul. It means your best opportunity is to focus on the fundamentals first.

YOUR RESULTS MAPPED TO THE RESEARCH

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Are your maintenance fundamentals strong enough to support long-term improvement?

Your Score
2.0/5
What your Score Suggests
Your Work Execution score indicates that one or more of these fundamentals is limiting your ability to move beyond day-to-day demands and build more consistent maintenance performance.

The report identified three fundamentals that consistently separate stronger maintenance organizations from those struggling to get ahead:

  1. Planning and Prioritization
    45% reported that reactive work continues to outweigh planned work, making it difficult to stay ahead of failures.

  2. Learning from Recurring Failures
    51% fell below the threshold for consistently closing the learning loop, meaning recurring problems were more likely to be repaired than permanently resolved.
  3. Preventive Maintenance Execution
    46% reported that preventive maintenance programs exist, but consistent execution remains a challenge.

How well do you understand your maintenance performance?

Organizations with a clear picture of maintenance performance scored nearly 20% higher in Work Execution than those without it. The stronger the visibility into downtime, recurring failures and execution, the easier it becomes to identify which problems deserve attention first.

When is the right time to invest in technology?

Technology can improve visibility, streamline workflows and support better decisions. But it works best when it reinforces strong maintenance practices rather than compensating for gaps in them.

The research found that 76% of organizations that were not fully ready for technology had already invested in maintenance software systems.

Where to focus First

Get the Basics Working Consistently

You don’t need to tackle everything at once. Start by identifying where execution is breaking down most often and build from there.

Get the Basics Working Consistently

Look at what repeatedly pulls technicians away from scheduled work and identify the failures, production demands or planning gaps creating the most disruption.

Stop repairing the same problems without learning from them.

When failures repeat, build a consistent process for identifying why they happened and what needs to change to prevent them from returning.

Protect preventive maintenance execution.

Identify why scheduled PM work gets deferred or missed and establish clearer accountability for completing the work that prevents tomorrow’s failures.

How your results compare to other organizations
45%

continue to rely primarily on reactive or minimally planned maintenance practices.

51%

don’t consistently identify and address the root causes of recurring failures.

46%

have preventive maintenance programs in place but struggle with consistent execution.

ONly 36% of organizations

consistently met all three foundational maintenance practices.

Don’t try to solve an execution problem with more complexity!

Before adding new technology, processes or major initiatives, make sure the basic disciplines are working consistently.

Ready to take the next step toward better maintenance?

The assessment can show you where your biggest gap is. The next step is understanding why it exists in your operation and what will have the greatest impact first.

Pro Services works alongside maintenance teams to identify the barriers behind reactive work, inconsistent planning and recurring failures, then prioritize practical improvements your team can execute.

Partner with Pro
Compare results with your team.
Have maintenance, operations and leadership take the assessment independently, then compare results to reveal gaps in visibility and expectations or misaligned priorities contributing to inconsistent execution.
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