Maturity Model Results for {organization name}

Your Maintenance Operation Is Ready for the Next Level

Your results point to a well-functioning maintenance operation with an opportunity to use the data you already have to anticipate needs, refine performance and make more proactive decisions.

Operational Resilience
2.0/5
{Maturity Level}
Industry Median: 2.8
Work Execution
2.0/5
{Maturity Level}
Industry Median: 2.4
Teams & Tools
2.0/5
{Maturity Level}
Industry Median: 2.6
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Fix the foundation to break the cycle

A Stable Operation Creates New Opportunities

You saw in the State of Maintenance Report that stronger maintenance organizations consistently get the fundamentals right before moving on to more advanced improvements. Your assessment suggests that your operation has built much of that foundation.

Rather than one significant weakness holding you back, your results indicate a relatively stable maintenance operation. That puts you in a position to focus less on correcting foundational gaps and more on using what you know to improve performance.

In practice, that can mean:

  • Using downtime and failure trends to identify where problems are developing before they disrupt operations
  • Using performance data to refine maintenance priorities and resource decisions
  • Measuring the impact of improvements to determine where the next opportunity lies

Keep pushing: With a stable operation in place, you can focus on using your maintenance data to make smarter, more proactive decisions.

YOUR RESULTS MAPPED TO THE RESEARCH

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How do you measure meaningful progress?

Your Score
2.0/5
Averaged Across All 3 Maturity Metrics
What your Score Suggests
Your results indicate that the fundamentals are generally in place. Trust, but verify: do you have the right measurements in place? If the answer is yes, then the opportunity now is to use your performance measures not only to understand what has happened, but to proactively identify trends and future improvements.

As you saw in the report, maintenance improvement doesn’t happen simply because a new process or system is implemented. It happens when organizations consistently measure whether those changes are producing better results.

The organizations that made the greatest progress weren’t necessarily doing fundamentally different work. They were measuring the impact of each improvement before taking the next step, making it easier to prioritize investments and continue improving over time.

How well do you understand your maintenance performance?

Clear visibility creates the foundation for better maintenance decisions. Organizations with a clear picture of their maintenance performance scored nearly 20% higher in Work Execution than those without it.

For a stable operation, the next opportunity is to get more value from that visibility by looking across downtime, recurring failures and other performance measures for patterns that can inform decisions before problems escalate.

How can you prepare your maintenance organization for the future?

The report found that organizations making the greatest long-term progress don’t try to solve every challenge at once. They strengthen one area and build on that success with each following decision.

With a stable foundation in place, your organization can begin using what it knows today to prepare for changing asset needs, workforce demands and operational priorities.

Where to focus First

Turn Stability Into Smarter Decisions

You’ve built a solid maintenance foundation. Now focus on getting more value from the information and processes already in place.

Look for trends, not just individual events

Review downtime, failures and maintenance history over time to identify patterns that may signal where problems or opportunities are developing.

Use data to refine your priorities

Compare performance across assets, work types or recurring issues to determine where additional attention or resources can have the greatest impact.

Measure what changes after you act

Pay attention to what changes after an improvement is made. The results can help you refine your approach and determine the next priority.

How your results compare to other organizations
Nearly 20%

of higher Work Execution scores were seen among organizations with a clear understanding of maintenance performance.

~50%

couldn’t confidently answer the question, “Are we improving?”

Only 36%

consistently met all three foundational maintenance practices measured in the research.

Warning: Don’t let stability turn into complacency!

A well-functioning maintenance operation can still lose ground if teams stop challenging existing practices. Keep using performance data to identify where incremental improvements can prevent larger problems later.

Ready to Take the Next Step Toward Better Maintenance?

Your assessment shows that you’ve built a solid foundation. The next opportunity is identifying where greater visibility, stronger measurement and more proactive decision-making can help you continue improving.

Pro Services works alongside maintenance teams to evaluate performance, identify opportunities that may not be obvious day to day and prioritize improvements that help strong operations become even stronger.

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Compare results with your team.
Have maintenance, operations and leadership take the assessment independently, then compare results to reveal gaps in visibility and expectations or misaligned priorities contributing to inconsistent execution.
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