Your results point to building better visibility into maintenance performance so your team can identify problems earlier, make more informed decisions and move from reactive to proactive.
You saw the pattern from the 55 maintenance leaders we measured in the State of Maintenance Report. Your assessment shows that it applies to your operation, too.
Your results suggest that Low Visibility/Resilience is the biggest constraint on your maintenance performance. In most operations, this can show up in a few consistent ways:
Without that visibility, it becomes difficult to understand where performance is breaking down, determine what deserves attention first or know whether improvement efforts are working.
Don’t panic: You don’t need sophisticated analytics to get started. The priority is establishing a reliable baseline with the information you have to make better maintenance decisions.
The report found that many organizations struggle to answer basic questions about downtime, maintenance costs and whether performance is actually improving.
Organizations with a clear understanding of their maintenance performance scored nearly 20% higher in Work Execution than organizations without it.
The research also showed that about half of organizations couldn’t confidently answer a basic question: Are we improving?
Once you understand your current performance, the next step is making sure you can measure whether your efforts are producing better results.
The report found that many organizations track activity without consistently connecting those measures to outcomes. The strongest organizations use a focused set of metrics to understand whether performance is actually changing.
Technology can make maintenance data easier to collect, organize and use. But a new system alone won’t create better visibility if your organization hasn’t first determined what information matters and how it will be used.
The research found that 76% of organizations that were not fully ready for technology had already invested in maintenance software systems.
Track when downtime occurs, how long it lasts and which assets or recurring failures are responsible for the greatest disruption.
Build a more consistent view of maintenance costs so you can see where resources are going and which problems are having the greatest financial impact.
Bring downtime, cost and recurring-failure information together to identify where your team should focus first rather than allowing the most immediate problem to dictate the agenda.
couldn’t confidently answer the question, “Are we improving?”
of higher Work Execution scores were seen among organizations with a clear understanding of maintenance performance.
of organizations that were not fully ready for technology had already invested in maintenance software systems.
More data doesn’t automatically create better visibility. Focus first on a small set of reliable measures your team can consistently track and use to make decisions.
The assessment can show you where your biggest gap is. The next step is understanding why it exists in your operation and what will have the greatest impact first.
Pro Services works alongside maintenance teams to build a clearer picture of performance, identify the issues creating the greatest operational impact and turn maintenance data into practical priorities for improvement.