Your results point to a mature maintenance operation with strong capabilities across the areas measured in this assessment. Your next opportunity is to protect that performance as your workforce, assets and operational demands change.
You saw throughout the State of Maintenance Report that organizations need strong fundamentals before more advanced strategies, technologies and improvements can deliver their full value. Your results suggest you’ve already built much of that foundation.
At this stage, the questions start to change. Instead of asking where maintenance is breaking down today, consider:
Keep pushing: High performance gives you an opportunity to look further ahead. The priority now is making sure the capabilities that work today can continue delivering as conditions change.
As you saw in the report, the strongest maintenance organizations don’t treat maturity as a destination. They continue building on a strong foundation and prepare for changes that could affect future performance.
For a mature operation, that means looking beyond current results to understand where future vulnerabilities may exist — across people, assets, processes and technology.
The report identified significant workforce risk across the organizations studied:
Even a high-performing maintenance organization can become vulnerable when critical expertise, decision-making or leadership is concentrated among a small number of people.
The report cautions against using technology to compensate for weak maintenance fundamentals. But when the fundamentals are strong, technology can become a tool for extending and refining what already works.
For a mature operation, that can include using more advanced condition monitoring to understand asset health, identify changes earlier and make more informed decisions about when maintenance is actually needed.
Identify the roles, skills and institutional knowledge your operation can least afford to lose. Then test whether another employee could realistically step in and keep critical work moving.
Evaluate where condition monitoring could give your team earlier visibility into changes in equipment health, particularly for critical assets where unexpected failure would have the greatest operational impact.
Consider how upcoming retirements, new equipment, production changes and technology investments could change what your maintenance organization needs over the next several years.
had critical maintenance knowledge concentrated in employees nearing retirement.
had no meaningful succession plan in place.
of organizations that were not fully ready for technology had already invested in maintenance software systems.
Advanced practices and technologies should solve a specific problem or create a clear advantage. Build on the systems that already work rather than adding complexity without a defined purpose.
Your assessment shows that you’ve built a strong maintenance operation. The next step is identifying where future workforce, asset or technology changes could put that performance at risk — and where more advanced capabilities could help you stay ahead.
Pro Services works alongside maintenance teams to evaluate future risks, strengthen workforce and asset strategies and identify practical opportunities to build on an already-strong maintenance foundation.