Maturity Model Results for {organization name}

You’re Performing at a High Level. Now, Let’s Future-Proof It.

Your results point to a mature maintenance operation with strong capabilities across the areas measured in this assessment. Your next opportunity is to protect that performance as your workforce, assets and operational demands change.

Operational Resilience
2.0/5
{Maturity Level}
Industry Median: 2.8
Work Execution
2.0/5
{Maturity Level}
Industry Median: 2.4
Teams & Tools
2.0/5
{Maturity Level}
Industry Median: 2.6
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Fix the foundation to break the cycle

Strong Performance Creates a Different Challenge

You saw throughout the State of Maintenance Report that organizations need strong fundamentals before more advanced strategies, technologies and improvements can deliver their full value. Your results suggest you’ve already built much of that foundation.

At this stage, the questions start to change. Instead of asking where maintenance is breaking down today, consider:

  • Would performance remain strong if key employees retired or moved on?
  • Are you identifying changes in equipment condition early enough to act before failures occur?
  • Are your current maintenance practices prepared for how your operation may change over the next several years?

Keep pushing: High performance gives you an opportunity to look further ahead. The priority now is making sure the capabilities that work today can continue delivering as conditions change.

YOUR RESULTS MAPPED TO THE RESEARCH

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How can you prepare your maintenance organization for the future?

Your Score
2.0/5
What your Score Suggests
Your scores indicate that your maintenance operation is performing at a high level today. Use that position to evaluate the systems behind that performance and identify where changing workforce needs, equipment demands or operational priorities could create risk in the future.

As you saw in the report, the strongest maintenance organizations don’t treat maturity as a destination. They continue building on a strong foundation and prepare for changes that could affect future performance.

For a mature operation, that means looking beyond current results to understand where future vulnerabilities may exist — across people, assets, processes and technology.

Is your organization ready for change?

Your Score
2.0/5
What your Score Suggests
Don’t just ask whether you have the right skills today. Put your succession plans to the test by identifying the people, roles and expertise your operation depends on most, then determine whether others are prepared to step in without disrupting performance.

The report identified significant workforce risk across the organizations studied:

  • 67% had critical maintenance knowledge concentrated in employees nearing retirement
  • 40% had no meaningful succession plan in place

Even a high-performing maintenance organization can become vulnerable when critical expertise, decision-making or leadership is concentrated among a small number of people.

When is the right time to invest in technology?

Your Score
2.0/5
What your Score Suggests
Your strong foundation may put you in a better position to evaluate more advanced maintenance technologies. Focus on tools that address a specific operational need and provide information your team can act on — not technology simply for the sake of adding technology.

The report cautions against using technology to compensate for weak maintenance fundamentals. But when the fundamentals are strong, technology can become a tool for extending and refining what already works.

For a mature operation, that can include using more advanced condition monitoring to understand asset health, identify changes earlier and make more informed decisions about when maintenance is actually needed.

Where to focus First

Protect the Performance You’ve Worked So Hard to Build

Your operation is already performing at a high level. Focus next on the vulnerabilities and opportunities that may not show up in today’s performance metrics.

Stress-test succession plans

Identify the roles, skills and institutional knowledge your operation can least afford to lose. Then test whether another employee could realistically step in and keep critical work moving.

Look for risk before it becomes downtime

Evaluate where condition monitoring could give your team earlier visibility into changes in equipment health, particularly for critical assets where unexpected failure would have the greatest operational impact.

Plan for how your operation is changing

Consider how upcoming retirements, new equipment, production changes and technology investments could change what your maintenance organization needs over the next several years.

How your results compare to other organizations
67%

had critical maintenance knowledge concentrated in employees nearing retirement.

40%

had no meaningful succession plan in place.

76%

of organizations that were not fully ready for technology had already invested in maintenance software systems.

Warning: Don’t change what’s working just to do something new!

Advanced practices and technologies should solve a specific problem or create a clear advantage. Build on the systems that already work rather than adding complexity without a defined purpose.

Ready to Strengthen Your Operation Against Future Risks?

Your assessment shows that you’ve built a strong maintenance operation. The next step is identifying where future workforce, asset or technology changes could put that performance at risk — and where more advanced capabilities could help you stay ahead.

Pro Services works alongside maintenance teams to evaluate future risks, strengthen workforce and asset strategies and identify practical opportunities to build on an already-strong maintenance foundation.

Partner with Pro
Compare results with your team.
Have maintenance, operations and leadership take the assessment independently, then compare results to reveal gaps in visibility and expectations or misaligned priorities contributing to inconsistent execution.
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