Maturity Model Results for {organization name}

Your Maintenance Operation Is Ready for the Next Level

Your results point to a well-functioning maintenance operation with an opportunity to use the data you already have to anticipate needs, refine performance and make more proactive decisions.

Operational Resilience
2.0/5
{Maturity Level}
Industry Median: 2.8
Work Execution
2.0/5
{Maturity Level}
Industry Median: 2.4
Teams & Tools
2.0/5
{Maturity Level}
Industry Median: 2.6
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Fix the foundation to break the cycle

A Stable Operation Creates New Opportunities

Your results suggest that your maintenance operation is performing consistently across the areas measured in this assessment. Rather than one significant weakness holding you back, you have an opportunity to build on what’s already working.

For a stable maintenance operation, that can mean:

  • Using downtime and failure trends to identify where problems are developing before they disrupt operations
  • Using performance data to make more informed maintenance and resource decisions
  • Measuring the impact of improvements to determine where the next opportunity lies

Keep pushing: With a stable operation in place, you can focus on using your maintenance data to make smarter, more proactive decisions.

What the research tells us

Pro Services studied 55 manufacturing leaders to understand why recurring maintenance problems persist and what organizations that consistently improve reliability do differently.

Your Score
2.0/5
Averaged Across All 3 Maturity Metrics
What your Score Suggests
Your results suggest that many of these fundamentals are already working. The opportunity is to build on them by using maintenance data to identify patterns, evaluate improvements and guide more proactive decisions.

The research found that strong maintenance performance depends on more than solving immediate problems. Organizations need a clear understanding of performance, consistent maintenance fundamentals and a way to determine whether their improvement efforts are actually working.‍

Where to focus First

Turn Stability Into Smarter Decisions

You’ve built a solid maintenance foundation. Now focus on getting more value from the information and processes already in place.

Look for trends, not just individual events

Review downtime, failures and maintenance history over time to identify patterns that may signal where problems or opportunities are developing.

Use data to refine your priorities

Compare performance across assets, work types or recurring issues to determine where additional attention or resources can have the greatest impact.

Measure what changes after you act

Pay attention to what changes after an improvement is made. The results can help you refine your approach and determine the next priority.

How your results compare to other organizations
Nearly 20%

of higher Work Execution scores were seen among organizations with a clear understanding of maintenance performance.

~50%

couldn’t confidently answer the question, “Are we improving?”

Only 36%

consistently met all three foundational maintenance practices measured in the research.

Warning: Don’t let stability turn into complacency!

A well-functioning maintenance operation can still lose ground if teams stop challenging existing practices. Keep using performance data to identify where incremental improvements can prevent larger problems later.

Get the Full Picture: Read the 2026 State of Maintenance Report

You're in great shape: A stable maintenance operation creates opportunities to make smarter, more proactive decisions.

The State of Maintenance Report examines these connections across 55 manufacturing leaders and identifies seven key decisions that influence long-term maintenance performance, including which areas organizations should address first and which improvements should come later.

Use the report to understand why these challenges persist, how your results compare to the broader research and where to focus your improvement efforts next.

Read the state of maintenance report
Compare results with your team.
Have maintenance, operations and leadership take the assessment independently, then compare results to reveal gaps in visibility and expectations or misaligned priorities contributing to inconsistent execution.
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