unplanned downtime is unacceptable

Pro Services offers program engagements that help organizations build world class maintenance capabilities and transform maintenance from a cost-center into a competitive advantage.

Our programs are led by expert program consultants, and we provide dedicated teams of technicians to deliver real impact, fast.

Embedded teams that help you shift from reactive to proactive maintenance


Process enhancements that improve reliability and efficiency while reducing unplanned downtime

Measurable performance improvements that boost your bottom line

Maintenance leaders: Need to increase your uptime?
PARTNER WITH PRO.
Accelerate key initiatives to elevate maintenance performance

“I was sold [on Pro’s approach] because I knew that's what you want… You don't want one-offs. You want a circular maintenance system that is really embedded in proactive work that helps you save money.”

Steve
Chief Operating Officer

Trusted by industry leaders

Build a Tailored Roadmap and drive impact, fast

We utilize our proven process to help leaders assess their organization’s current challenges, align frontline teams around the most significant issues and build a prioritized roadmap to guide improvement initiatives. The plan comes together through Discovery Week, and PRO’s dedicated program teams drive high-impact results through engagements that range from 90 days to 12+ months. Our process helps our partners accelerate their progress on the path to world-class maintenance performance.

pro's proven process

Discovery WEek

Prioritized Issues
Strategic Roadmap
A focused week that creates clarity, quick wins, and a shared roadmap
We start by listening in the boardroom to understand the story leadership is telling. Then, we walk the floor to see what's really happening. In one week,weconnect those two worlds - creating a plan to fix what's broken,customizing training forthe peoplewho need it, and delivering more value than we cost.

Program Engagements

3

Months

6

Months

12+

Months
From truth to traction in 90 days, 6-months, or more
Program Engagements transform Discovery Week's insights into measurable, lasting change - taking what was uncovered on the floor and building the systems, habits, and leadership behaviors to sustain it. Unlike traditional consultants, PRO deploys dedicated teams to work in your facility - accelerating speed to impact and helping your team move from fixing problems to owning performance, standardizing practices, strengthening leadership capability, and proving measurable gains in reliability, consistency, and confidence.

Assess

A 1-week, on-site assessment of your teams and systems. At the end of the week, we align leadership with frontline teams to create a clear list of prioritized issues, quick wins and a shared roadmap.
01

Deploy

Pro Services Program Manager begins the initial engagement phase of the program — onboarding to the process and establishing access, data and systems.
02

Execute

Pro's team works alongside your team through a detailed program plan tailored to drive targeted performance improvements through engagements that range from 90 days to 12+ months.
03

Optimize

As the program achieves its target results, our team remains focused on continuous improvement and optimizations to help your team strive toward world-class performance and maintenance excellence.
04

We deliver quick wins that have a lasting impact

Allen C. Pro Services Director of Maintenance Programs